Privacy policy

Effective Date: 11 May, 2026

Welcome to Zenovair. Your privacy is important to us. This Privacy Policy explains how Zenovair collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Information
  • Order Details
  • Device and browser information through cookies and analytics tools

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Contact you regarding your order
  • Improve our website and services
  • Prevent fraudulent transactions
  • Send updates, promotions, or offers (if applicable)

3. Cash on Delivery (COD)

Zenovair currently offers Cash on Delivery (COD) services for customer convenience. Orders are verified before dispatch to ensure smooth delivery and security.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted third-party services such as:

  • Courier and delivery partners
  • Payment processing services
  • Website hosting and operational services

These parties only receive the information necessary to perform their services.

5. Data Protection & Security

Zenovair takes reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of online transmission or electronic storage is 100% secure.

6. Cookies

Our website may use cookies to:

  • Improve browsing experience
  • Save customer preferences
  • Analyze website traffic and performance

You can disable cookies through your browser settings if preferred.

7. Returns & Exchanges

Zenovair offers a 7-day return/exchange policy for eligible products.

Returned items must:

  • Be unused
  • Be in original condition
  • Include original packaging

For return requests, customers may contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. Zenovair is not responsible for the privacy practices or content of external websites.

9. Changes to This Policy

Zenovair reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Brand Name: Zenovair
Website: zenovair.store

Email: zenovairofficials@gmail.com
Phone: 0310-7836318
Location: Faisalabad, Pakistan